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Quality Control

We want to make sure that you are totally delighted with every aspect of your course and we hope that our service will exceed your highest expectations!

All of our staff are friendly and approachable and happy to discuss any comments or questions you may have about your experience at Kingsway. In addition we employ someone whose specific job description includes looking after our students’ general happiness and well-being, Kathy Wallbridge.

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Qaulity Control  
 

Kathy is our Student Services Manager. As well as arranging your accommodation and checking that you are satisfied with it, Kathy is also available to deal with other non-academic issues She can

  • make a doctor’s appointment for you if necessary.
  • answer questions about your hosts &/or your accommodation.
  • give you information about bus & train times.
  • help you hire a car for the weekend.
  • help you book a hotel if you want to go away for the weekend.
  • give advice specific to Moslem students eg directions to the mosque, prayer times, halal food outlets etc.
   
We make every effort to ensure the quality of every aspect of Kingsway’s courses. However, on the rare occasions that a student has genuine reason for not being completely satisfied with our service, we will do whatever is necessary to rectify the situation and make sure they are happy with our response.
 
         
Helsa
Kingsway English Centre, 40 Foregate St,
Worcester. WR1 1EE. UK
Tel +44 1905 619877 Fax +44 1905 613388
E Mail info@kingsway-english.com
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