Q) Will I be given a key to the house?
A) Yes, you can come and go as you wish as long as you are quiet and considerate in the middle of the night!
Q) Which day should I arrive at & depart from the host family?
A) Ideally you should arrive on the Sunday before your course begins and leave on the Friday evening or Saturday morning. But don’t worry if your flights don’t work out as our host families are flexible.
Q) What happens if I’m really unhappy with my host family?
A) First you should tell our Student Services manager, Anne. She will listen to your reasons for being unhappy and suggest a course of action. If she thinks that you are unhappy because of a communication problem then she will probably make a phone call to the family to sort it out. If the problem is more complicated ie a clash of personalities then it may be best to move you.
Q) Can I change families to be closer to a colleague or to Kingsway?
A) In general, this is not a good reason for moving so if you are determined to change, you will have to give one whole week’s notice or pay 1 week's accommodation instead. |